Privacy Policy

Welcome to TTScriber ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website www.ttscriber.com and our AI-powered services, including text-to-speech generation, voice cloning, AI voice design, audio transcription, and voice isolation (collectively, the "Services").

By using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

1.1 Account Information

When you register, we collect:

• Email address and username
• Password (stored encrypted; we never see your plaintext password)
• Profile information you voluntarily provide (display name, avatar)
• Authentication data from third-party providers (Google, GitHub) if you use social login via Clerk

1.2 Usage & Service Data

To provide and improve our Services, we automatically collect:

• Text inputs submitted for speech synthesis
• Audio files uploaded (for voice cloning reference, transcription, or isolation)
• Voice parameters you configure (speed, pitch, emotion, language)
• Credit consumption and task history
• Feature usage patterns and session durations
• Error logs and diagnostic data

1.3 Payment Information

Payment processing is handled by our third-party payment provider (PayPal). When you complete a purchase, you are redirected to PayPal's secure checkout. TTScriber does not receive or store your full credit card number, CVV, debit card number, or bank account details — these remain solely with PayPal.

From PayPal, we receive only:

• A PayPal transaction ID and order/subscription reference number
• Payment status (completed, pending, failed, refunded)
• Billing name and email address as provided to PayPal
• Billing country and currency for tax and record-keeping purposes

For subscriptions, PayPal stores and manages your recurring billing agreement. You can manage or revoke this agreement directly in your PayPal account at any time. PayPal's privacy practices are governed by the PayPal Privacy Statement.

1.4 Technical & Device Data

• IP address and approximate geographic location (country/region)
• Browser type and version, operating system
• Referring URLs and page navigation paths
• Device identifiers

2. How We Use Your Information

We use the information we collect to:

• Provide the Services — generate audio, process voice cloning requests, transcribe audio, and isolate vocals
• Manage your account — authentication, credit tracking, subscription management
• Process payments — billing, invoicing, fraud prevention
• Improve our AI models — aggregate, anonymized usage patterns may inform model quality improvements; individual audio is never used for model training without explicit consent
• Communicate with you — service notifications, product updates, security alerts (you may opt out of marketing emails)
• Enforce our Terms — detect abuse, prevent fraud, and ensure compliance
• Legal obligations — comply with applicable law and respond to lawful requests

3. Voice Data & Audio Files

3.1 What We Store

• Reference audio files uploaded for voice cloning are stored securely and linked to your account
• Generated audio outputs (TTS, cloned voice, AI design) are stored and accessible to you via your library
• Transcription source files are stored temporarily during processing and then deleted unless you save them

3.2 How We Handle Voice Data

• Voice data is encrypted at rest and in transit
• Access is restricted to authorized personnel and automated processing systems
• We do not share your uploaded voice samples with third parties except as required to operate the service (e.g., cloud storage provider)
• We do not use your voice samples to train public AI models without your explicit opt-in consent

3.3 Deletion of Audio Data

You may delete your voice library entries, cloned voice profiles, and generated audio files at any time from your Dashboard. Deleted files are permanently removed from our systems within 30 days.

3.4 Consent for Voice Cloning

When you submit a voice for cloning, you confirm that:

• You are the voice owner, or
• You have obtained explicit, informed written consent from the voice owner, or
• The recording is in the public domain or you hold a license permitting such use

4. Sharing Your Information

We do not sell your personal data. We share information only in these circumstances:

4.1 Service Providers

We engage trusted third-party companies to help operate our Services:

• Auth Clerk — user authentication and session management
• Payments PayPal — payment processing and recurring subscription billing
• Storage Cloudflare R2 / AWS S3 — secure audio file storage
• CDN Cloudflare — content delivery and DDoS protection
• Analytics Self-hosted / privacy-focused analytics (no cross-site tracking)

These providers access your data only as needed and are bound by data processing agreements.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of TTScriber, our users, or the public.

4.3 Business Transfers

If TTScriber is acquired or merges with another entity, your data may be transferred. We will notify you before your data becomes subject to a materially different privacy policy.

5. Data Retention

6. Security

We implement industry-standard security measures, including:

• TLS 1.2+ encryption for all data in transit
• AES-256 encryption for data at rest
• Role-based access control for internal systems
• Regular security audits and vulnerability assessments
• Automated anomaly detection for unusual account activity

No method of electronic transmission or storage is 100% secure. If you believe your account has been compromised, contact us immediately at [email protected].

7. Your Rights & Choices

Depending on your location, you may have the following rights:

All Users

• Access: View the personal data we hold about you via your Dashboard
• Correction: Update inaccurate profile information at any time
• Deletion: Delete your account and associated data from Settings → Account → Delete Account
• Data Export: Request a copy of your data by emailing [email protected]
• Marketing opt-out: Unsubscribe from promotional emails via the link in any email

EEA / UK Users (GDPR)

• Right to restriction of processing
• Right to data portability
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with your national data protection authority

California Users (CCPA/CPRA)

• Right to know what personal information is collected and how it is used
• Right to opt out of the sale or sharing of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information

To exercise any rights, email us at [email protected]. We will respond within 30 days.

8. Cookies & Tracking

We use the following types of cookies:

• Essential cookies: Required for authentication and core functionality (cannot be disabled)
• Preference cookies: Remember your language, theme, and display settings
• Analytics cookies: Aggregate, anonymized usage statistics to improve the product

We do not use cross-site advertising tracking or share cookie data with ad networks. You can manage cookies in your browser settings, though disabling essential cookies will affect functionality.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, contact us at [email protected] and we will promptly delete the information.

10. International Data Transfers

TTScriber is operated from servers located in the United States and European Union. If you are located in another region, your data may be transferred to and processed in these countries, which may have different data protection laws than your own.

For transfers from the EEA/UK, we rely on Standard Contractual Clauses approved by the European Commission, or other appropriate safeguards, to ensure your data is protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Send an email notification to registered users
• Display a prominent banner on the website for 30 days

Continued use of the Services after changes become effective constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: